Jarus Mobile Apps for Insurance

Jarus Mobile Apps for Insurance

Native Mobile Apps

With the explosive growth of smartphones and mobile devices, Insurers are eager to develop mobile applications and self-service portals to meet the growing expectation of policyholders, agents and internal users. These user groups seek to have anywhere, anytime and real-time access to the information stored in the backend systems.

Jarus has developed a set of feature rich and customizable native mobile apps targeting iOS, Android and Windows mobile devices. These enterprise class mobile apps are purpose-built to suit specific needs of the insurance industry.

By leveraging these white label mobile apps, insurers are able to easily configure, customize and launch their own branded solutions in an accelerated manner without having to invest significant time and effort. Insurers need not have to deal with the inherent complexity associated with maintenance and support of a multitude of mobile operating system platforms and devices.

Jarus has developed LOB specific mobile apps to meet the unique needs of multitude of personal and commercial P&C, Life, Workers’ Compensation, and Reinsurance lines of business.

Telematics

By leveraging the built-in sensors that are readily available on user’s smartphones, the Telematics feature captures high-fidelity driving data. It also provides sophisticated algorithms and advanced trip analytics to compute metrics based on the captured data. These metrics then assist policyholders in improving their driving behavior, which in turn directly benefits insurers in minimizing their claims related expenses. Insurers can use the results to understand and assess risks, make pricing decisions and to offer discounts to policyholders with good driving behavior.

Functionality

Agent functionality

  • Customer Search
  • Policy Inquiry
  • View Policy documents
  • View ID cards/COI
  • Make Payment
  • Get Quote, Bind
  • Endorsements
  • Submit Claims
  • Claim Status Enquiry

Policyholder/ Prospect functionality

  • Register, Login, Password reset
  • View Policies
  • Agent Contact Info
  • Make Payment
  • Get Quote
  • Get ID cards
  • View Policy Documents
  • Submit Claims
  • Find Agents

Unique Features

  • Available for Property & Casualty, Life & Annuity, Worker’s Compensation and Reinsurance lines of business
  • Multi-Lingual Capability
  • All features are metadata driven and not hard coded
  • ID Cards can be saved to Passbook for ready access
  • Ability to send timely notification messages to agents and policyholders
  • Ability to record and submit voice messages
  • Ability to take pictures and submit them as part of claims
  • Location tracking for  directions, emergency help  and finding repair shops
  • Secure payment methods
  • Telematics feature for analyzing driver behavior
  • Powerful Admin UI to add and modify functionality
  • Admin UI and backend integration are reusable by Jarus self-service portals. This reuse results in significant savings and ensures that feature changes take immediate effect simultaneously on both mobile apps and portals
  • Modular, Open API centric architecture ensures no vendor lock–in

Benefits

Benefits for Insurers

  • Superior customization and configuration capability provides competitive and speed-to-market advantage
  • Metadata Driven UI ensures the apps remain flexible and Consistent
  • Admin UI allows Insurers to add and modify functionality instantly
  • Modular Architecture ensures clean separation between presentation and business logic layers
  • Flexible options to integrate with policy admin, claims and billing systems
  • Superior API design makes API reusable across the enterprise and bootstraps API centric enterprise

  • Secure online payment options
  • Timely notifications can be sent diretly to agents and policyholders
  • Telematics data and trip analytics can be used in understanding the risk and in underwriting and pricing calculations

Benefits for Users

  • Consistent look and feel and easy to use user interface improves productivity of agents and user experience of the policyholders
  • Single Sign-on to access all features
  • Role based authorization
  • Easy access to vehicle ID cards, Certificates of Insurance and other policy documents
  • Secure onlile payment options
  • Reflexive questioning optimizes data entry
  • Whenever and wherever flexibility
  • Users can take pictures, record audio and upload them as part of claims submission
  • Get help to find repair facilities
  • Receive timely notifications about due dates and other offers/discounts
  • Telematics data for improving the driving behavior Offline capability allows user to submit a claim even when cellular or wifi signal is not available

Technology

The real strength of Jarus Mobile solution is its sound architecture including secure middleware, and the Jarus Mobile API for integrating with core backend systems.

Designed by Jarus for the Insurance industry, Jarus Mobile API is a set of standards based, language neutral RESTful services. These RESTful services facilitate multiple devices, using different languages and technologies to communicate with the carrier backend in a secure manner.

In addition to the API specification, Jarus also provides a Reference Implementation of the API, using which insurers can accelerate their custom implementations.

Another important feature of our architecture is that the portal and the mobile app functionality is not hard coded. The user interface is driven by the metadata stored in metadata storage and maintained by an Admin UI. Once a change is made to the metadata and published, the portals and mobile apps read that change and alter their behavior immediately.

Technology Highlights

  • Flexible, Customizable front-end for most mobile platforms.
  • Secure Middleware.
  • Thin backend that integrates with carrier backend.
  • Rapid Implementation (Branding, Customization, Integration).
  • Future Proof – Apps will be actively enhanced to support new and emerging devices and standards.
  • Jarus apps are not hardcoded. They are metadata driven and hence flexible and agile
  • Powerful Admin UI to view and edit metadata
  • Features can be added, removed or edited without making code changes
  • All features are role based and can be turned on/off based on user roles

Admin UI

Admin UI is a central component of the patent pending Jarus Self-service Portal and Mobile App architecture. In our architecture the portal and the mobile app functionality is not hard coded. The user interface is driven by the metadata stored in metadata storage and maintained by the Admin UI. Using the Admin UI, Insurers are able to view and edit the metadata. Once a change is made to the metadata and published, the portals and mobile apps read that change and alter their behavior immediately. This ensures the following

  • Change is easy – there is no need to make changes to the multiple code bases
  • Change happens simultaneously on portal and mobile apps
  • User interface is consistent and uniform and code base remains compact
Self-service Portal

Available Platforms

Jarus Mobile Apps for Insurance